Warranty

30-Day Money-Back Guarantee for Any Reason

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You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs.

1-Year Warranty for Quality-Related Issues

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We will take care of all quality-related issues with a FULL REFUND or REPLACEMENT. International shipping costs must be covered by the customer.

FAQs:

1. What isn’t covered by the warranty?

● Lost or stolen products

● Purchases made over 1 years ago

● Non quality-related issues

● Free products

2. When does the warranty begin?

It begins the day you place your order.

3. How do I claim the warranty?

If you believe the item is defective and under warranty, please contact us at office@ibigbean.com